The Online Collaboration module covers the main concepts and skills needed to collaborate online using web-based tools and services.

With distributed teams, remote working, and outsourcing now common practice in organisations, workers are often interacting with people who are elsewhere in the world. Technology is helping to remove geographical and organisational boundaries at work, but this also means that new skills are needed to collaborate effectively with colleagues.

This module is suitable for a wide range of candidates in all types of job role. Online collaboration does not only apply when colleagues work long distances from each other. Collaboration tools and services bring many productivity gains that will also benefit workers in the same location.